Privacy Policy
Rancho Don Javi
Effective Date: Jan 1st, 2026
IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA
Rancho Don Javi ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services.
All text messaging originator opt-in data is kept strictly confidential.
1. Information We Collect
We collect the following types of information:
Personal Information
• Name, email address, phone number, physical address
• Payment information when you make a reservation, booking, or request a quote
• Event details, accommodation preferences, or special requests
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)
Non-Personal Information
• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies
Customer Communication
• Records of inquiries and service requests
• Reservation details and preferences
• Service history and feedback
2. How We Use Your Information
We use collected data for:
• Providing, managing, and improving our services
• Processing reservations, transactions, and payments
• Communicating with you about inquiries, bookings, updates, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent
3. SMS Messaging & Compliance
Text Message Program Terms & Conditions
By opting into our SMS messaging services, you agree to receive text messages related to our services, including reservation confirmations, appointment reminders, customer support, and important updates.
Opt-In & Consent
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws
Opt-Out Instructions
• You can cancel SMS notifications at any time by replying "STOP"
• You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately
Message Frequency & Content
• Message frequency varies based on your interactions with Rancho Don Javi
• Messages will be directly related to the services you have requested
• We do not send promotional content without specific consent
Help & Support
• Reply "HELP" for assistance or contact us at the email listed below
• Customer support is available during regular business hours
Carrier Information
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Information sharing with subcontractors in support services (such as customer service or messaging delivery platforms) is permitted only to provide services you requested.
All other use cases exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.
We implement strict data protection measures to safeguard your SMS opt-in information and consent records.
4. Information Sharing & Disclosure
We do not sell, rent, or trade personal information.
We may share information only as necessary with:
Service Providers
• Third-party vendors assisting our operations (payment processing, booking systems, website hosting)
• SMS providers solely for delivering messages you consented to receive
• All providers are contractually required to maintain confidentiality and security
Legal Compliance
• When required by law, legal process, or to protect our rights
• In response to valid law enforcement requests or court orders
Business Transfers
• In the event of a merger, acquisition, or sale of assets
• Your data will remain protected under this Privacy Policy
All categories above exclude text messaging originator opt-in data and consent, except for messaging service providers necessary to deliver SMS communications.
5. Data Security
We implement reasonable security measures to protect your personal information, including:
• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication procedures
• Regular security monitoring and updates
• Staff training on data protection
• Breach notification procedures in accordance with applicable laws
• Secure backups and recovery systems
Despite these measures, no method of online transmission or storage is completely secure.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
• Analyze site traffic and user behavior
• Remember your preferences
• Improve website performance and functionality
• Measure the effectiveness of our services
You may control cookies through your browser settings. Disabling cookies may affect certain website features.
7. Your Rights & Choices
You have the right to:
• Access, update, or delete your personal information
• Opt out of marketing emails by clicking “unsubscribe”
• Opt out of SMS messages by replying “STOP”
• Request information about how your data is processed
• Withdraw consent for future communications at any time
• File a complaint with a regulatory authority if you believe your rights were violated
To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites (such as booking platforms or social media). We are not responsible for their privacy practices.
This Privacy Policy applies only to information collected directly by Rancho Don Javi.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. The latest version will always be posted on our website with the updated effective date.
For significant changes, we may notify you via email or website notice.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us:
Rancho Don Javi
Phone: +1 786-833-9373
Email: [email protected]
Website: ranchodonjavi.com